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GENERAL TERMS AND CONDITIONS OF SALE (GTC) – INNOGIO B2B PLATFORM

InnoGIO Global Sp. z o.o.

These Terms and Conditions apply to all transactions concluded on the b2b.innogio.com platform. By placing an order, the Client explicitly waives their own standard terms and conditions of purchase, even if they were drawn up after these standard terms of sale. Any derogation must be explicitly agreed upon in writing in advance by InnoGIO Global Sp. z o.o. to be valid.

1. Conclusion of Contract and Pricing (Error Protection)

    1. Descriptions, images, and prices presented in the catalog and on product cards do not constitute a legal offer, but merely an invitation to treat (in accordance with Article 71 of the Polish Civil Code).
    2. The binding transaction price is exclusively the amount displayed and accepted in the checkout summary prior to order submission.
    3. InnoGIO Global Sp. z o.o. reserves the right to cancel an order at any stage (without incurring any liability for damages) if the price or discount in the system was the result of an obvious system error, VAT calculation error, or typographical error.

2. Payments and Debt Recovery

    1. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order confirmation.
    2. In the event of non-payment by the due date, InnoGIO Global Sp. z o. o. reserves the right to charge fixed interest amounting to 10% per annum (or statutory interest for delay in commercial transactions, whichever is higher), as well as the right to immediately suspend any further provision of goods and services without prior warning.
    3. If a payment is still outstanding more than sixty (60) days after the due payment date, InnoGIO Global Sp. z o. o. reserves the right to call on the services of a debt recovery company. All legal and debt recovery expenses will be payable by the Client.

3. International Taxes (Withholding Tax)

    1. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid and remitted by the Client to their local tax authorities.
    2. Under no circumstances can InnoGIO Global Sp. z o. o. become involved in or bear costs related to a country's legislation. The amount of the invoice will therefore be due to InnoGIO Global Sp. z o. o. in its entirety (100% of the value) and cannot be reduced by any foreign taxes or fees.

4. Delivery, Claims, and Exclusion of Statutory Warranty

    1. InnoGIO Global Sp. z o. o. undertakes to do its best to supply goods and services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results (obligation of best efforts).
    2. In accordance with Article 558 § 1 of the Polish Civil Code, statutory warranty liability for physical and legal defects (rękojmia) in B2B relations is entirely excluded.
    3. In order for any quantitative or qualitative claim to be admissible, InnoGIO Global Sp. z o. o. must be notified in writing (or by letter sent by recorded delivery to its registered office) within a strict deadline of 8 days from the delivery of the goods or the provision of the services, enclosing a damage report drawn up with the courier.

5. Limitation of Liability and Governing Law

    1. InnoGIO Global Sp. z o. o. cannot under any circumstances be required by the Client to appear as a third party in the context of any claim for damages filed against the Client by an end consumer.
    2. The total financial liability of InnoGIO Global Sp. z o. o. towards the Client is limited strictly to the net value of the claimed order (consequential damages and lost profits (lucrum cessans) are excluded).
    3. All contractual relations will be governed exclusively by Polish law, and the competent court for resolving any disputes shall be the court having territorial jurisdiction over the registered office of InnoGIO Global Sp. z o. o.